Terms & Conditions


BOOKING CONFIRMATION

During Covid 19 we will not require a deposit to secure a booking.  

To avoid cash handling, full payment will be taken by bank transfer or debit / credit card  one week before your event.

PAYMENT

We accept direct bank transfers , debit // credit card by phone and credit / debit card card payment via PalPal.  

CANCELLATION POLICY

Cancellation must be made in writing to The Game Machine
Cancellation received in advance of 4 weeks prior to event date - 100% Refund of Payment received
Cancellation received 4-2 weeks prior to event date - 50% Refund of Payment received
Cancellation received within 2 weeks of event date - No refund of payment received

LIABILITY

In the event of traffic congestion or other uncontrollable circumstances preventing us from being unable to fulfil our obligations in full our liability shall be limited to a refund of any money paid in relation to the contracted event or a pro rata reduction in the hire fee in the event of a delayed start. No further confirmation will be paid irrespective of the loss of any earnings. Alternatively we will offer to exchange the booking to an alternative date.

UNFORESEEN CIRCUMSTANCES

The Game Machine reserves the right to cancel, alter or delay any booking where forced to do so by circumstances beyond control such as serious illness, severe weather, Covid 19 Public Health Guidelines / restrictions or any other circumstances beyond the control which would subject the Game Machine employees or participants to danger.

DAMAGES

In the event to any damage caused by participants to our vehicle or equipment, except by fair wear and tear, the client will be charged in full for the replacement cost. Damage must be reported to a Game Machine member of staff immediately.

SAFETY OF PARTICIPANTS

The owners of The Game Machine reserve the right to send away any person who in their judgement is found to be unmanageable or a danger to the safety or enjoyment of other participants. In this event a refund will not be given. Any cost involved in removing said person will be borne by the client.

In-line with relevant legislation smoking is not permitted within the Game Machine vehicle.

The Game Machine will not accept liability for problems arising from the failure to accept and or respond to the authority and instructions of The Game Machine staff.

AGE APPROPRIATE GAMING

The Game Machine will not allow persons to play games or to watch movies that are not of an age appropriate rating.
It is the client’s responsibility to ensure that parental consent is obtained from all parents/guardians of party guests to play age related games. We provide full information to enable you to obtain permission on the reverse of the invitations provided with your booking. Full names of guests that are prohibited from playing certain games must be given to us in writing at the beginning of the party.

MEDIA RIGHTS

Any photographs, video or other recorded material may be used by The Game Machine for the purposed of marketing or advertising without any payment or compensation being offered or without a request being made to featured parties.

EVENT INFORMATION

All marketing and media information produced by The Game Machine or on behalf of the Game Machine has been given in good faith and is intended as a guide to services available and may be altered without notice so suit differing seasonal or other conditions. All information is correct at time of going to press.

COMPLAINTS PROCEDURE

If you have a complaint during your event please make it directly to our Game Machine staff member, who will do their utmost to resolve the matter immediately. In the event of you not being satisfied with their response please make your complaint in writing to The Game Machine within 14 days of your booking date. Your feedback is important to us and will be treated as such.

INSURANCE

The Game Machine is covered by all relevant insurances.

BUSINESS DETAILS

Game Machine Ltd
Business Registration No: 596685
VAT Registration No: IE 3454155SH